Performance Management and Motivation

Day One: Performance Management

The Shared Management Model
Learn about the three-phase model and how to make the employee their own internal manager.

Setting Goals
Understand the importance of using a goal setting tool to set goals in the performance management process.

Preparing the Employee to do Their Best
How to prepare the employee to go beyond their best using coaching and training; turn employees into self-motivators.

Evaluation is a key component of managing for performance. Look at ongoing evaluation, particularly constructive feedback.

Effective Performance Reviews
Understand  what performance appraisals are and why they are important: formal reviews, informal reviews, probationary reviews, and 360 degree reviews.

Feedback and Communication
Feedback and communication tips, listening skills, and communication strategies and six characteristics of effective feedback

Maintaining Performance
Once an employee has achieved a particular level of performance, we usually want them to maintain that level.

Handling Performance Problems and Terminations

What to do if an employee is not achieving a level of performance. What steps to take when someone needs to be let go.

Day Two: Motivating Training

Importance of Motivation
It's no secret that employees who feel they are valued and recognized for the work they do are more motivated, responsible, and productive.

Supervising and Motivation
Three everyday objects that represent three approaches to motivation: the carrot, the whip, and the plant.

Motivational Theories
Explore Maslow's and Herzberg's theories of motivation.

Setting Goals
Goal setting is an important part of motivation. Understand and use the SPIRIT acronym for setting goals.

The Role of Values
Identify your personal values to understand your motivators.

Creating a Motivational Climate
Understand the reinforcement theory, also called the behavioral theory, of motivation. Expectancy theory and McClelland's needs theory will also be discussed.

Applying Your Skills
Participants will work on several motivational case studies.

Designing Motivating Jobs
Explore methods of designing (or redesigning) motivating jobs.

Daily Motivation
Ten things you can do to motivate employees on a daily basis.

Cost for a single day $499.00* or register for both days and save $200.00!
Cost for both days Performance Management and Motivation Conference: $799.00*
*all prices subject to applicable taxes

Fees: $799.00 CAD (Plus applicable Taxes)

Cost for a single day: $499.00 CAD

  • Conference sign in starts at 8:30 AM. Conferences start at 9:00 AM each day and runs until 4:30 PM with an hour break for lunch. Coffee, tea, and pastries are available in the morning however you are on your own for lunch.
  • Though we try to ensure that parking is reasonable for conference attendees there are times when you will need to pay for parking. If you have parking questions please call the hotel where the conference is being held.
  • Applicable taxes (GST or HST) are not included in conference fees.
  • Substitutions can be made at any time. Please let us know prior to the conference.
  • Conference fees are to be paid in full at least 5 business days prior to the conference.
  • Conference fees include a course manual and a certificate of completion.
  • Refunds will be issued for cancellations received 5 business days prior to the conference date. Cancellations after cut-off date will receive a credit note for future workshop or conference.


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